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HDFC Forex Card — worst service - hdfc forex card online transaction issue fossmovies.cfran on Jan 12, I made a online transaction in hdfc forex card where the transaction was failed to pay to the merchant.

Recently Updated Complaints http: Previous 1 2 3 Next. I have immediately contacted the HDFC customer care and blocked the card.

Consumer complaints and reviews about HDFC Forex Card

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I waited but nothing happened. Since I was to return to India shortly thereafter, I completed the payment using a relative's card. After return to India I had bee continuously taking up the matter. There has been a chain of e-mails, lot of assurance by the bank but nothing happened. Ultimately my branch told me that the dept concerned has replied that the transaction has been completed and money paid to vendor. When I demanded proof, the Bank Manager showed me the mail and to my utter surprise it was a transaction by some Korean for some other vendor.

The Branch Manager refused to hand over the copy of. However, my online account showed a debit of USD I called up Bank of America ATM and they restarted the ATM basis the location we provided but asked me to speak to the bank and registered the complaint.

I called up HDFC bank customer care and registered a complaint. There has been no reversal of the amount. Can't Log-in to my Forex account online I can't seem to log in to my Forex account online. I have not forgotten my user name or password. Every time I try to log in it just won't respond to go to my account page. I am unsure of what to do and wish to check my account online.

Fraud It came to my notice that 2 fraudulent transaction were done on my Forex card and the location of these transaction are more than miles from where I live, it was done sometime in midnight. I have lodged a complaint with HDFC card team and my card has been blocked Complaint number for each transaction are. I am in a strange country with this being my only available card. I kept on waiting to have new card till 15th July As per process card needs to be issued in 7 working days.

Representative is saying that to have response on my complaint as well I need to wait for 7 working days.

I kept on having long call at call center but there is very very pathetic response on this. I am in Sweden and waiting for this card since almost last 2 week. I need you to address this issue ASAP. But i could no longer use my Forex card here as it says declined everytime i use it. I could only use it for first two days. It has been working excellently and I have no complaints. This was on 17th May Escalation department stating that partial amount had been reversed but no reversal entry reflecting in Card account statement.

Unfortunately i have lost my card during my stay here. I have immediately contacted the HDFC customer care and blocked the card. The card was blocked on 10Th of April I also requested for a new forex card with the amount transferred to this new one. I have asked the customer care representative the process for re-issual and does my company needs to be involved in this - he suggested otherwise and that i can Hello, I have made a transaction for renting a car at michigan, USA by Forex card of USD This amount is really large and I need this money urgently for spending for my usage here for the remaining days over here.

I called up HDFC customer care for making a complaint but still no action it has been taken for reversing the amount by them. This is a corporate card given by my employer. I immediately contacted my hotel front desk. They provided my printed copy for the same The Ecom was Active hence I thought the transaction was successful but in 2 mins i received a mail that the transaction has been denied.

They say contact your Financial Institution to check when the Authorization Hold expires. Thats the date, the money will be credited back to Forex card. When i tracked this User interface is bad. Please help me to reset my password. The application for a new card was done on 10th of May. However to my horror, the card was never loaded and I was stranded badly in UK for those 2 weeks. I had to borrow money from friends and somehow managed to survive.

When I demanded full refund of my money, I was told this is not possible. For no mistake of mine, I suffered badly while abroad and here again losing money.

This is not acceptable. Can you please look into this and urgently get it fixed. Sincerely appreciate an urgent call on this to take the details. My Details Sanjeev Mahajan Return of Hotel Deposit on 24th May the hotel has reverted the deposit amount which not yet added back to my card. Can you please tell me how many days will it take. This is purely an error from HDFC bank. I have submitted all the required proofs and following up for many days but no one is responding or helping to reversed my money.

I escalated to till Level 3 but no single email response from them. I guess they will earn interest in my money and enjoy for long days. ATM machine kept on rolling and finally 'Transaction Cancelled' came on the screen. Sometimes they say it will take 9 more days, 11 more days.

Its very frustrating, I am in urgent need of money in this new Country. I haven't used the card since and I have forgotten the pin and User ID. The contact details that I had provided were of my previous Vodafone no. So the message the site sends as I am not even getting my security question right is going to my previous no. I need my money ASAP. Please do not reply back to this e-mail. For any queries or clarifications E-mail us by visiting www.

Finally II'm planing to raise a cyber crime complain on this ATM Withdrawal failed but amount debited Hi. The ATM couldn't withdraw cash however, the amount was debited from my account.

I am now stuck here with no money and I need urgent help.